Terms & Conditions

These terms govern your use of this website and, where applicable, the services you engage Growbz to provide. By using the site or engaging our services, you accept them.

1. Definitions

• "We", "us", "our" means Growbz.
• "You", "the client" means the person or business using this site or engaging our services.
• "Services" means the digital marketing, web development, advertising management and design work we agree to provide.
• "Proposal" means the written scope, timeline and fee we issue for a specific engagement.

2. Use of this website

You may use this site for lawful purposes only. You agree not to attempt to gain unauthorised access to any part of it, interfere with its operation, scrape it at a rate that degrades service for others, or use it to transmit unlawful or malicious material.

We may suspend access to anyone who does. We may also change, suspend or withdraw any part of the site without notice.

3. Engaging our services

Nothing on this website is an offer capable of acceptance. Pricing shown is indicative. A binding engagement arises only when we issue a written proposal or quotation and you accept it in writing, or when you pay an invoice raised against a proposal.

Where a proposal and these terms conflict, the proposal takes precedence for that engagement.

4. What we need from you

Most delays in this industry come from the same place. To deliver on time we need you to:

• Provide content, brand assets, access credentials and approvals within the agreed timeframes
• Nominate one person authorised to give feedback and sign off work
• Ensure you hold the rights to any material you supply to us
• Maintain your own advertising account funding where we manage campaigns on your behalf

Where a delay is caused by material you have not supplied, timelines shift accordingly and we are not liable for the consequences of that delay.

5. Fees and payment

• Fees are as stated in the accepted proposal and are exclusive of GST unless stated otherwise.
• Unless agreed otherwise, we invoice an advance before work begins and the balance on delivery, or monthly in advance for retainers.
• Invoices are payable within the period stated on the invoice.
• Advertising spend is separate from our fees. Amounts paid to Google, Meta or any other platform are yours and are not part of our management fee.
• We may suspend work on overdue accounts after giving notice.

6. Results and performance

We commit to applying professional skill and care, to working the hours or scope agreed, and to reporting honestly on what the numbers show, including when they are disappointing.

7. Third-party platforms

Our services often depend on platforms we do not control — Google Ads, Meta, hosting providers, email services and analytics tools. Their policies, pricing, availability and algorithms may change without notice, and accounts may be suspended by them for reasons outside our control.

We are not liable for losses arising from changes to, or actions of, such third parties, though we will work with you to resolve issues where we reasonably can.

8. Intellectual property

All content on this website, including text, design, graphics and code, belongs to us or our licensors and may not be reproduced without permission.

For client work: on full payment of all sums due, ownership of final deliverables created specifically for you passes to you. We retain ownership of our pre-existing tools, frameworks, templates and know-how, and of any working files or concepts not selected for delivery.

Unless you tell us otherwise in writing, we may reference the engagement and display the work in our portfolio and case studies.

9. Confidentiality

Each party will keep the other's confidential business information private and use it only for the purposes of the engagement. This obligation survives the end of the engagement. It does not apply to information that is public through no fault of the receiving party, or that must be disclosed by law.

10. Limitation of liability

Nothing in these terms excludes liability that cannot lawfully be excluded, including for fraud or for death or personal injury caused by negligence.

Subject to that, our total liability arising out of any engagement is limited to the fees you have paid us for that engagement in the three months preceding the event giving rise to the claim. We are not liable for indirect or consequential loss, loss of profit, loss of business, loss of goodwill, or loss of data.

11. Termination

Either party may end an ongoing engagement by giving 30 days' written notice unless the proposal states otherwise. On termination you remain liable for work performed and costs committed up to the effective date, and we will hand over deliverables for which payment has been received.

Either party may terminate immediately if the other commits a material breach and fails to remedy it within 14 days of written notice.

12. Force majeure

Neither party is liable for failure to perform caused by events beyond reasonable control, including natural disasters, war, civil unrest, epidemics, government action, or failure of essential utilities or telecommunications infrastructure.

13. Governing law and jurisdiction

These terms are governed by the laws of India. The courts at Chennai have exclusive jurisdiction over any dispute, subject to the parties first attempting in good faith to resolve it through discussion.

14. Changes to these terms

We may update these terms from time to time. The version in force for an engagement is the one published when the proposal was accepted. Continued use of this website after changes are published constitutes acceptance of the updated terms in respect of site use.

15. Contact

Questions about these terms: info@growbz.in